Privacy Policy

Privacy Policy

Last Updated: October 15, 2026

Phoenix Voyages ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Phoenix Voyages.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, fill out a form, submit an application, or communicate with us. The types of information we may collect include:

• Personal identifiers (name, email address, phone number, postal address)
• Professional information (work history, education, certifications)
• Financial information (for payment processing and commissions)
• Communications you send to us

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process your application to join our team
• Provide, maintain, and improve our services
• Communicate with you about products, services, and events
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations

Sharing of Information

We may share your personal information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Advertising partners (Google, Meta, LinkedIn), only if you accept advertising cookies (see Cookies and Tracking Technologies below)
• Regulatory authorities, law enforcement, and others as required by law

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@phoenixvoyages.ca.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies (small files or scripts stored in or run by your browser). Essential ones are always on. Analytics and advertising technologies stay off until you accept them in our cookie banner, and you can change your choice at any time with the Cookie Settings link at the bottom of every page. Your choice also applies on phoenixvoyages.ca.

Essential (always on)

• Secure payments and fraud prevention by Stripe on the registration page
• Your cookie choice (the phx_consent cookie, kept for 6 months)
• How you found us: the campaign details in the link you arrived from and the pages you view on this site are kept in your browser (the phoenix_join_utm cookie, 90 days, and the phoenix_join_journey cookie, 1 day) and are only sent to us if you submit an application or contact form, so we know which information helped
• Videos: YouTube only loads when you press play

Analytics (only with your consent)

• Google Analytics through Google Tag Manager (Google LLC): pages visited, time on site, device, approximate location and how you found us, to understand which pages are useful. Opt out: Google Analytics opt-out

Advertising (only with your consent)

• Google Ads (Google LLC): measures whether our recruitment ads lead to applications, and lets us show our ads to past visitors.
• Meta Pixel (Meta Platforms, for Facebook and Instagram): the same purposes.
• LinkedIn Insight Tag (LinkedIn), if enabled: the same purposes for LinkedIn ads.

If you have not accepted, Google tags may send cookie-free, aggregate signals (Google Consent Mode) that store nothing on your device. Google, Meta and LinkedIn process this data in the United States and other countries. Manage how they use it at Google Ad Settings and Meta Ad Preferences. Google Analytics cookies last up to 2 years and Meta's up to 90 days unless you withdraw consent or clear them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: